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PROGRAMS, EVENTS, AND RETREAT
CANCELLATION POLICY

1. Program one-off, series, or workshop 

 

  • If you cancel a week before the event starts, we'll refund your registration fee minus a 15% admin fee. 

  • Example: Program starts July 10 - let us know by July 3 

  • No refunds for cancellations made less than a week before the event. 

 

2. Weekend Workshops or Retreats 

 

   A. For Live-in Participants: 

  • Cancel at least 2 weeks before the event, and we'll refund your registration fee minus a $75 admin fee. 

 

   B. For Commuters: 

  • Cancel at least 2 weeks before the event, and we'll refund your registration fee minus a $25 admin fee. 

  •  Example: Program starts July 10 - inform us by June 26 

  • No refunds for cancellations made less than 2 weeks before the event, for both Live-in and Commuter participants. 

 

3. Retreats for Four or More Days  

 

  • Cancel up to 3 months before the event, and we'll refund the full amount with no fees. 

  • Example: Program starts July 10 - inform us by April 10 

 

Cancellation Fee if Cancellation is Received (of start date): 

 

  • Between 1 and 3 months: $75 

  • Less than 1 month: $100 

  • Less than 1 week: No refund (full registration fee is retained) 

 

Please note that special circumstances may have exceptions. 

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SPECIAL CIRCUMSTANCES 

 

We understand that unforeseen situations may arise. While our standard cancellation policy applies in most cases, we are open to considering special circumstances on an individual basis. These could include but are not limited to: 

 

  1. Medical Emergencies: If you or an immediate family member experience a medical emergency preventing your attendance. 

  2. Unexpected Personal Circumstances: Situations such as a sudden job loss, relocation, or other unavoidable personal circumstances beyond your control. 

  3. Natural Disasters or Extreme Weather: Cases where travel becomes unsafe or impossible due to unforeseen natural events. 

  4. Governmental Restrictions or Regulations: Changes in travel restrictions or governmental regulations impacting your ability to attend. 

 

Please reach out to us as soon as possible if you find yourself in one of these situations. We'll do our best to accommodate your needs, which might include: 

 

  1. Providing credit for a future event. 

  2. Adjusting the cancellation fees based on the circumstances. 

  3. Partial or full refunds, depending on the severity and nature of the situation. 

 

We will evaluate each case individually and with empathy, considering the documentation or evidence provided. 

 

This policy is subject to the discretion of the FCJ retreat and conference centre management and does not guarantee exceptions but aims to offer flexibility in challenging situations. 

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